FAQ's
Whatis Zestley Organics?
Zestley Organics is a brand committed to delivering high-quality organic food products, including spices, grains, seeds, and more. We aim to bring nature's purest and most authentic offerings to your table while promoting sustainable farming practices.
Are your products certified organic?
Yes, all our products are certified organic.
Where are your products sourced from?
All our products are sourced from certified organic farms, ensuring they meet the highest standards of purity and sustainability.
Do you offer wholesale or bulk purchasing options?
Yes, we provide options for bulk orders. Please contact our sales team at connect@zestleyorganics.com for more details.
What types of products do you offer?
We offer a wide range of organic products, including:
Spices (whole and ground)
Lentils and pulses
Seeds and grains
Specialty blends and masalas
How do I store your products?
Store our products in a cool, dry place away from direct sunlight and moisture. For best results, keep them in airtight containers after opening.
Are your products gluten-free?
Most of our products are naturally gluten-free. However, please check the individual product descriptions for specific details.
Do you use any additives or preservatives?
No, our products are completely free from artificial additives, preservatives, and synthetic chemicals.
How can I place an order?
You can place an order directly through our website. Simply browse our products, add items to your cart, and proceed to checkout.
What payment methods do you accept?
We accept a variety of payment options, including:
Credit/Debit Cards
Net Banking
UPI (Google Pay, PhonePe, etc.)
Wallets (Paytm, etc.)
CanI modify or cancel my order?
Orders can be modified or cancelled only before they are shipped. Please contact our support team immediately at support@zestleyorganics.com for assistance.
What is your shipping policy?
We offer nationwide shipping in India. Shipping charges and delivery timelines will vary based on your location and the order size.
How long does it take to deliver my order?
Orders are typically delivered within 5-7 business days. However, delivery times may vary based on your location.
How can I track my order?
You will receive a tracking link via email/SMS once your order has been shipped. Use the link to monitor the status of your delivery.
What is your return policy?
We do not accept returns due to the perishable nature of our products. However, we may consider special cases, such as damaged or defective products, on a case-by-case basis.
What should I do if I receive a damaged product?
If you receive a damaged or defective product, please contact us within 48 hours of delivery at support@zestleyorganics.com with your order details and a photo of the issue.
How do I request a refund or exchange?
In the case of an approved return, we will initiate a refund or exchange. Please allow 5-7 business days for the refund to reflect in your account.
How can I contact customer support?
You can reach out to us at:
• Email: support@zestleyorganics.com
• Phone: +91 9971162266
Do you offer subscriptions for regular orders?
Yes, we offer subscription plans for customers who wish to receive regular deliveries of their favourite products. Contact us for more information.
Can I provide feedback or suggestions?
Absolutely! We value your feedback. Please email us at connect@zestleyorganics.com with your thoughts and suggestions.